Edit Guru

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A phone number is an assumption, not an identity — carriers reassign roughly 100,000 US numbers a day. These decide how long a verified customer stays verified, and how long a conversation survives before it is discarded entirely. Leave blank to use the defaults.

sms Twilio Account

The default Twilio number and credentials for platform features that send SMS outside a specific channel — most importantly Flow (JSFE) SMS steps, which require the Twilio Number. Enter your own Twilio credentials for this number.

Channel Configuration

Configure your Guru's presence across different communication channels.

chat WhatsApp

When a question needs a search, send a short message first ("Let me check that for you…"). The answer follows as usual. Applies to every WhatsApp number.

sms SMS (Twilio)

When a question needs a search, send a short message first ("Let me check that for you…"). The answer follows as usual. Applies to every SMS number.

phone Voice (Twilio)

email Email

Name Size (KB) Last Modified

extension External Integrations

Configure integrations with external services to extend your Guru's capabilities.

account_tree

JSFE Workflows

Bill the JSFE workflow engine as a channel. Auto-enabled when flows are defined.

API call log (optional). With both fields saved, each conversation in the Chat Dashboard shows the API calls it made. Read by the platform, never by the browser.

shopping_cart

Shopify

Connect your Shopify store for product search, order tracking, and more

local_shipping

ShipStation

Live carrier tracking events for shipments, on top of your store's own tracking

rate_review

CSAT — Post-call Survey

Text or email a satisfaction survey link to the customer after a call

support_agent

Live Support — Live Agent Calls

Let visitors talk to a live agent over audio/video from your site or chatbot

phone_forwarded

Outbound Call Agent

Your Guru calls a list of contacts from your voice lines, at your pace and hours, and retries anyone who did not answer.

add_circle_outline

More integrations coming soon

User Management

visibility Preview

Suggest conversation topics to help users get started

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Custom Theme

Customize your theme colors:

Code Snippet (to embed in Your Site)

<script src="https://widget.instantaiguru.com/chat-widget.min.js?v=1.67" defer></script>

Chat Icon

Upload a custom icon for the chat widget (png, jpg, gif, webp, svg):

Visual Effects

Configure icon animations:

Widget Placement

Which corner the chat widget sits in, and how far in from the edges. On phones the panel goes full width, so the corner then controls which side the icon sits on.

Applying theme...