A few quick choices: a name, a look, a greeting and its job. You'll see every change on the right as you make it, and nothing is published until you press Launch.
It takes about three minutes. You can change anything later in the full admin.
Step 1 · Name
What should your Guru be called?
Customers see this name when they chat. A first name feels friendly; your brand works too.
Shown at the top of the chat window.
Step 2 · Look
Pick an icon
This is the button visitors tap to open the chat.
PNG, JPG, GIF, WebP or SVG. A square image works best.
Step 3 · Look
Choose your colors
Pick a preset, or match your brand color exactly.
We work out matching shades and a readable text color for you.
Step 4 · Look
Where should it sit?
Choose the corner of your site for the chat button. Watch it move on the right.
Step 5 · Words
Say hello
The first thing visitors read, and up to four questions they can tap to start.
Write {{displayName}} where the visitor's name should go, when we know it.
Step 6 · Words
Get noticed
Short teasers pop up beside the button, and a gentle animation draws the eye.
Step 7 · Job
Tell your Guru its job
We drafted these from your website. Read them once and adjust anything that isn't right.
Its identity and expertise, e.g. "You are Maya, the friendly assistant for Bright Dental."
Its main tasks, the tone to use, and anything it should never do.
Step 8 · Launch
Ready to launch
Here is what you chose. Launch saves it, and your Guru starts using it right away.
Step 9 · Install
Put your Guru on your website
Add this one line to your site. It loads the chat on every page, with everything you just chose.
To check it: open your site in a private window and look for the chat button in the corner you picked.
Step 10 · Channels
Answer customers everywhere
The same Guru can answer email, phone calls, texts and WhatsApp. Add any now, or later from the admin.
✉️
EmailAnswers what customers send to your support address.
📞
Phone and textYour Twilio number answers calls and texts.
💬
WhatsAppConnect your WhatsApp Business number.
Channels · Email
Let your Guru answer email
You get a private inbox address. Forward your support email to it, and your Guru replies to every message.
Channels · Phone and text
Answer calls and texts
Connect your Twilio account once. Twilio bills your account directly, and you can disconnect at any time.
Channels · WhatsApp
Connect WhatsApp
Sign in with Meta, pick or create your WhatsApp Business account and number, and your Guru answers there too.
All set
Your Guru is ready 🎉
It's answering with your name, look and instructions. Fine-tune anything, upload documents, or read every conversation in the full admin.