Connect every channel

Your Guru already answers on your website, and this video shows how it can also answer email, text messages, phone calls and WhatsApp from your admin console. Click Channels in the menu to see every channel you have added, and start with email, the simplest one, where your Guru gets its own inbound address and answers the mail you forward to it. Text messages and phone calls run on your own Twilio number: sign in from here and pick or buy one. Texting also needs a business registration, filed here too. Calls can transfer to a live agent during service hours, and each line is a channel on your subscription. WhatsApp connects through Meta's own signup window, and once it is done, your Guru answers there too. Each channel has its own short video next, starting with email, and the Chat Dashboard shows every conversation from all of them.