Onboard your WhatsApp channel

WhatsApp connects through Meta, so with a Facebook account that manages your business and a number that can receive a code, handing it to your Guru takes a few clicks. Click Channels, then Connect WhatsApp, and Meta's own signup window appears. Sign in to Facebook if it asks, and the first screen explains what connecting your account to your Guru lets you do. Next, choose or create your business portfolio and WhatsApp Business account, and on the screens after it, which this video skips, you add your phone number and verify it with the code Meta sends. Your WhatsApp channel then appears in Channels, filled in with the phone number, the account IDs and the business token, and its badge shows whether your subscription covers it yet. The Admin Guide covers what Meta needs from you first, and Meta's pricing, with each number's first thousand replies a month free. That is WhatsApp connected, so continue with the Chat Dashboard video to see every conversation from all of your channels.